Author: David Woodhouse Date: To: Scott Neader CC: exim-users Subject: Re: [exim] SMTP command timeout on connection - how to troubleshoot
On Fri, 2012-02-17 at 16:08 -0600, Scott Neader wrote: > I was able to get the remote mail server admin to send me a packet capture
> in .pcap format (if anyone wants to see it, I'd be glad to share, nothing
> confidential in the cap).
>
> What I see is that our Exim server sends the "250 OK id=xxxxxxx" message
> just fine, and within a few ms, their server sends an ACK packet.
Hm, if the message they see is really 'OK id=xxxxxxx' with a real
Exim-like queue ID (why the hell do you feel the need to obfuscate a
local queue ID, anyway?) then it's unlikely to have been generated
anywhere but your server.
If you search your logs for that specific ID, what do you see?
If you do a capture on *your* end, does it match what they see at their
end?
