Re: [exim] exim 4.72 - No retry, immediate long failure time…

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Author: Dave Lugo
Date:  
To: exim-users
Subject: Re: [exim] exim 4.72 - No retry, immediate long failure timeout
On Wed, 5 Jan 2011, Chris Russell wrote:
> Hi All,
>
> Since we updated to exim 4.72 I've started this error a couple of times
> - basically exim ignoring retry and immediately bouncing email.
>
> Customer server was offline at the time, however exim should have queued
> and then retried, instead - this happened:
>
> 2011-01-05 13:42:46 1PaTdV-0002br-Cy <=
> client_care@??? H=smtp43.migrationexpert.com
> [203.89.253.143] P=esmtp S=19273
> id=201101051338.p05DaiHp012064@???
>
> [ Processed by MailScanner which then puts this into an outbound queue ]
>
> 2011-01-05 13:43:25 1PaTdV-0002br-Cy ** j.dolan@???
> <J.Dolan@???> R=dnslookup T=remote_smtp: retry time not reached
> for any host after a long failure period 2011-01-05 13:43:25
> 1PaTe9-0002eu-Dv <= <> R=1PaTdV-0002br-Cy U=exim P=local S=20618
> 2011-01-05 13:43:25 1PaTdV-0002br-Cy Completed
>
> Retry config :
>
> # Address or Domain    Error       Retries
> # -----------------    -----       -------

>
> *                      *           F,2h,15m; G,16h,1h,1.5; F,4d,6h

>
> If it was once, I`d say glitch but this happened with 20-25 individual
> emails - has anyone seen any similar behaviour ? DNS is absolutely fine,
> only the customer server would have timed out (and I've only seen this
> since the update to 4.72) - headers from one of the bounces generated
> also back up the times in the logs.
>
> Thanks
>
> Chris
>


I've seen this occasionally happen with other (pre-4.72
versions of exim), but have never been able to track down
the root cause. I usually delete the retry db files
and restart exim which clears it up. Have not had reports
from any customers re this happening in 4.72, at least not
yet.

Would <3 to know what the heck is causing it and fix it
permanently.

-- 
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  Dave Lugo     dlugo@???      No spam, thanks.
  Are you the police?  . . .  No ma'am, we're sysadmins.
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