Hi there
One of my users receives mail from an AOL listserver. The digest fails
to reach him on every second day. To investigate the issue, I subscribed
for a while via an unrelated mail server which doesn't do sender
verification. The difference in the headers was fairly obvious:
On bad days
(envelope-sender
<owner-THEATRE-SOUND?joesmith??EXAMPLE?-COM@???>)
On good days
(envelope-sender <owner-THEATRE-SOUND@???>
Assuming I *should not* whitelist AOL, that I should put the onus
squarely back on AOL, how should I word this message and who should I
send it to? If I can understand the issue better, I can inform my user
as to why the responsibility should rest with AOL.
I tried googling, since AOL have a bad reputation, but I got a lot of
noise.
Here are some relevant log file messages:
2007-08-26 14:00:59 H=lsvsm-m01.elist.aol.com [64.12.187.199] sender
verify fail for
<owner-THEATRE-SOUND*joesmith**EXAMPLE*-COM@???>: response
to "RCPT
TO:<owner-THEATRE-SOUND*joesmith**EXAMPLE*-COM@???>" from
listserv.aol.com [152.163.210.183] was: 550 5.1.1
<owner-THEATRE-SOUND*joesmith**EXAMPLE*-COM@???>... User
unknown
2007-08-26 14:00:59 H=lsvsm-m01.elist.aol.com [64.12.187.199]
F=<owner-THEATRE-SOUND*joesmith**EXAMPLE*-COM@???> rejected
RCPT <joesmith@???>: Sender verify failed
Thanks for your time
Simon
