On 02/10/06, gascione <george@???> wrote:
>
> Hello;
>
> We send all mail outbound from our primary mail servers to Exim outbound
> relays so we can perform some basic tests on the mail and also load balance
> the outbound traffic.
>
> We have a problem with AOL. We have established their required feedback
> loops and get SPAM reports from them. But they always strip out the
> recipient's name from the header so when somebody is on one of our
> customer's legitimate lists and complain anyway we cannot tell who it is so
> we can remove them from the list. AOL won't help and tells us to make it
> stop but we will not tell you who is complaianing.
>
>From a recent posting on SPAM-L:
"On 12 Sep 2006 at 8:00, Paul Russell wrote:
> When you receive a scomp report in ARF (Abuse Reporting Format), the
> headers are still sanitized, but there is an additional section that
> identifies the AOL user who submitted the complaint. See the example
> below. If your scomp reports do not include this section, visit the
> AOL postmaster web site <http://postmaster.aol.com>, re-register for
> the AOL feedback loop and explicitly choose to participate in the ARF
> open beta."
I can't vouch for this personally, but SPAM-L members seem to be
pleased with this new system offered by AOL which gets round your
issue.
Peter
--
Peter Bowyer
Email: peter@???
