[Exim] Troubleshooting remote SMTP refusal (61)

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Author: Matt Staroscik
Date:  
To: exim-users
Subject: [Exim] Troubleshooting remote SMTP refusal (61)
I am having trouble delivering email to a remote address. Since I just rebuilt my
entire email system, moving from Exim 3 to 4, I am pretty sure I have some kind of
config error, perhaps even something outside exim's config file.

Symptom: Mail to a particular server is refused. Log entries:
2003-11-06 10:51:08 1AHpDo-000Lz1-2w wheel.dcn.davis.ca.us [168.150.253.1]:
Connection refused
2003-11-06 10:51:08 1AHpDo-000Lz1-2w == xxxxx@??? R=dnslookup
T=remote_smtp defer (61): Connection refused

I have looked all over and I cannot find error 61.

More info:

This is the only server I get this error from.

I have telneted to the target server and they are listening!

The mailbox definitely exists.

I have tested delivery with exim -d -bt and everything looks fine on my end -- and
exim does correctly try to route it to the external machine.

Clue? : My hostname is showing up strangely -- it is not my FQDN, which I HAVE set
in exim's config file, but the nasty long name that my ISP uses. Log entry:

2003-11-06 10:51:08 1AHpDo-000Lz1-2w <= xxxxxxx@???
H=localhost (dsl231-036-xxx.sea1.dsl.speakeasy.net) [::1] P=esmtp S=2320
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
     shouldn't this be my FQDN?


Many thanks for any clues!

- matt