Re: [Exim] exim on tru64 and commercial support

On Thu, 23 Jan 2003 10:39:17 +0000 (GMT) Philip Hazel <ph10@???> wrote:

> Tell your management that this is the difference between commercial and
> free software:
>
> . For commercial software, you pay big bucks and get phone support. When
> you phone up with a problem, they tell you it will be fixed in the
> next release, which is due out in 6 months time.
>
> . For free software, you pay nothing, and don't get phone support. If
> you have a problem, you post to the mailing list, and if it's a real
> problem you get a patch within 24 hours.
>

Very well put and very accurate. It is a very long time since I found a commercial
supplier who provided a patch in response to any bug which I have encountered.

Phil.
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Phil Chambers (postmaster@???)
University of Exeter