Re: [Exim] exim on tru64 and commercial support

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Author: Philip Hazel
Date:  
To: Richardson, James
CC: exim-users
Subject: Re: [Exim] exim on tru64 and commercial support
On Wed, 22 Jan 2003, Richardson, James wrote:

> I have exim running on our Sun and Tru64 boxes and like it much better than
> sendmail, However, management wants to make sure phone support is avialable
> if needed and would like to know how many people are running exim on Tru64
> and/or Tru64 Clusters.


Tell your management that this is the difference between commercial and
free software:

. For commercial software, you pay big bucks and get phone support. When
you phone up with a problem, they tell you it will be fixed in the
next release, which is due out in 6 months time.

. For free software, you pay nothing, and don't get phone support. If
you have a problem, you post to the mailing list, and if it's a real
problem you get a patch within 24 hours.

--
Philip Hazel            University of Cambridge Computing Service,
ph10@???      Cambridge, England. Phone: +44 1223 334714.